FibreCRM
Cornwall-built CRM and client onboarding software for accountancy firms, with KYC and AML risk assessments, priced from £60 per user a month.
| Founded | 2007, Cornwall, as South West ICT Limited, renamed FibreCRM Limited in 2014; main office at Pool Innovation Centre, Redruth, with a US office in Chicago |
|---|---|
| Founders | Simon Leek (founder and CEO) |
| Ownership | Private and independent; Simon Leek holds more than 50% of the shares; equity investors include the Bayes Entrepreneurship Fund, the Cornwall & Isles of Scilly Investment Fund, Chelverton Asset Management and Macaulay; a 2022 round took recent investment to £1m |
| Customers | Accountancy firms including TC Group (an Accountancy Age Top 20 firm with more than 1,500 people in 60 offices), Gerald Edelman, Harold Sharp and Dolan Accountancy |
| What it does | CRM for accountancy firms: leads, opportunities, campaigns and referrers; onboarding workflows with proposals and engagement letters for e-signature; a client data capture portal; KYC forms, auto-scored risk assessments and partner sign-off; reporting, dashboards and AI automations |
| Recent moves | Launched Braid, an AI client risk assessment tool that produces a 13-section report in about 90 seconds, with a 14-day free trial (September 2026); group-wide CRM and onboarding rollout at TC Group in under six months (announced January 2026); engagement letter partnership with Mercia (December 2023) |
| Pricing | Practice CRM £60 per user a month, billed yearly, based on a typical 100-user installation; 20% surcharge for monthly billing; 12-month minimum contract; Enterprise plan priced on request; US package US$550 a month with five users, extra users US$20 each |
| Markets | Accountancy and CPA firms in the UK and US; cloud software hosted on Amazon Web Services in a regional data centre, with US hosting for US customers; UK and US phone lines |
| Peers | AccountancyManager, Pixie, Karbon, TaxDome, Ignition |
Why it matters
FibreCRM has sold CRM and client onboarding software to accountancy firms since 2007, is still run by founder Simon Leek, and lists prices from £60 per user a month. Its Braid tool, launched in September 2026, produces client risk assessments in about 90 seconds, against 20 to 30 minutes for a manual review.
Updated October 2026.
Part of Accountio’s accounting technology coverage.
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