Who we are
This website is operated by Accountio. For data protection enquiries, contact us at newsletter@accountio.co.uk.
This privacy policy explains how we collect, use, store, and protect your personal data when you visit this website. We are committed to handling your information responsibly and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What data we collect
We may collect the following personal data:
- Email address (when you subscribe to our newsletter or submit a contact form)
- Name and message content (when you contact us)
- Technical data such as IP address, browser type, pages visited, and referring site (collected automatically via cookies and analytics tools)
Why we collect it
We collect personal data for the following purposes:
- To send you our newsletter (lawful basis: consent)
- To respond to your enquiries (lawful basis: legitimate interest)
- To understand how visitors use our site and improve our content (lawful basis: legitimate interest)
Cookies
This site uses cookies that are necessary for the website to function correctly. We may also use analytics cookies to understand site usage. You can manage cookie preferences through your browser settings.
How we store and protect your data
Your data is stored securely on servers based in the United Kingdom. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
How long we keep your data
We retain your data only for as long as necessary to fulfil the purposes described above. Newsletter subscriber data is kept until you unsubscribe. Contact form data is retained for up to 12 months.
Third-party services
We use a limited number of third-party service providers to operate this website, including hosting, email delivery, and analytics. These providers process data on our behalf under appropriate agreements and safeguards.
We do not sell, rent, or trade your personal data to any third party.
International transfers
Where data is processed outside the UK by our service providers, appropriate safeguards such as standard contractual clauses or adequacy regulations are in place.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing based on legitimate interest
- Withdraw consent at any time
- Request restriction of processing
- Data portability
To exercise any of these rights, please contact us using the details on our Contact page. We will respond within 30 days.
Complaints
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk or by calling 0303 123 1113.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
